COVID-19 / Status update from Lash Moi
While there is still much uncertainty concerning the impact of COVID-19, Lash Moi is taking proactive steps throughout our locations to ensure the health and safety of our clients and team members.
Follow us on Instagram (@lashmoi) for updates, and please also feel free to contact us via call or text on our direct Hotline at (202) 779-0081
And please stay safe and healthy, by staying calm and thoughtful with sanitation protocols…
We appreciate you – Lash Moi Team
We provide safe and healthy eyelash extensions for anyone wishing to enhance their beauty.
Free Consultations are available for our services!
Please call us and we would be
happy to assist you in scheduling an appointment!
Crofton
By Appointment Only
Monday – Friday: 9 am – 7 pm
Saturdays: 9 am – 5 pm
Sunday: Closed
Bowie
Call (240) 996-6969 for more information
Annapolis
By Appointment Only
Monday – Friday: 9 am – 7 pm
Saturdays: 9 am – 5 pm
Sunday: Closed
Phone (410) 721-5274
Cancellation Policy: Lash Services
Lash Moi attempts to make Courtesy Reminder Calls at least 1 day before your scheduled appointment; however, these calls should not be misunderstood as Confirmation Calls. Provided below is the detailed Cancellation Policy for our clients:
- New clients: If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled service. If you fail to cancel or reschedule before the 24-hour period, your booking deposit will be forfeited and you will be required to make an additional $50 deposit to reschedule your first appointment.
- Returning clients:
- If you need to cancel or reschedule any reserved appointments, please do so at least 24 hours prior, or you will be charged a fee of $50 per half hour of the appointment time.
- All fees must be paid in full and the account must be current before scheduling future appointments; and, in some cases, future appointments previously reserved may be canceled until your account is current.
- In some cases, a deposit may be required to reserve future services.
Cancellation Policy: Permanent Makeup
If you need to cancel or reschedule your new appointment, please do so at least 48 hours before your scheduled service. If you fail to cancel or reschedule before the 48-hour period, your booking deposit will be forfeited and you will be required to make an additional deposit to reschedule your first appointment. If you need to cancel or reschedule your follow-up appointment, please do so at least 48 hours before your scheduled service. If you fail to cancel or reschedule before the 48-hour period, your account will be charged a fee of $50 per half hour of the appointment time.
Late Policy: Lash Services
Lash Moi grants a 10-minute grace period to all clients; arrivals after the grace period are considered late and noted on your account as such. Provided below is our late policy:
- If you arrive late, but less than 30 minutes, you will have the option to receive the remainder of your reserved service time.
- During the remaining appointment time, our stylists will perform as much of the scheduled service as possible and will conclude your appointment at the originally scheduled time.
- Keep in mind that you will be charged for the full service if you select this option. If you choose simply to reschedule your appointment, your account will be subject to a Same Day Cancellation fee of $50 per half hour of the reserved service time.
- If you arrive 30 minutes late or more, your appointment will be canceled as a Same-Day Cancellation and subject to a cancellation fee of $50 per half hour of the service time reserved.
All fees must be paid in full and the account must be current before scheduling future appointments.
Lash Moi wishes to foster and maintain a positive environment at all times; we reserve the right to refuse or terminate services at our sole discretion if we feel there is negativity disrupting our environment
